Warranty

Bikes from GENESIS are built in line with the latest technologies. They are equipped with the best components from leading manufacturers.

The authorised GENESIS dealer grants the first-time buyer of a completely assembled bike a warranty against defects in material and workmanship.
The warranty period is five years for models with aluminium frames and three years for models with carbon frames (in both cases only applicable when adhering to the maintenance intervals, see below).

The respective manufacturer's provisions apply for suspension forks / shock absorbers, SRAM- and Shimano components and other brand-accessories.

The warranty of five or three years respectively, as mentioned above, will only be granted, if an inspection is carried out demonstrably once a year at an authorised GENESIS dealer.

If such maintenance is not carried out, the warranty period is reduced from five to three years for models with aluminium frames and from three to two years for models with carbon frames. The costs for inspection and manintenance must be borne by the owner of the GENESIS bike.

Authorised GENESIS dealers will grant this warranty to first-time buyers only. The warranty period begins at the date of purchase.

Damage due to wear and tear, neglect (lack of care and maintenance), fall, overload, incorrect assembly and handling as well as modification of the bike (alteration or addition of unsuitable accessories) is exempt from this warranty.

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